LT
The Lucky Ticket AULicensed & Regulated
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Contact Support

We're here to help you 24/7

Phone Support

1800 LUCKY

(1800 582 597)

Mon-Fri: 9 AM - 6 PM AEST
Email Support

support@theluckyticketau.com

We typically respond within 24 hours

Emergency Support

For responsible gaming support:

Gambling Help Online

1800 858 858 (24/7)

Office Address

33 Charlotte St
Brisbane City QLD 4000
Australia

ABN: 89271627487
License No: 768767407

Send us a Message

Optional - for urgent matters

Minimum 10 characters. The more details you provide, the better we can assist you.

Frequently Asked Questions

How do I register for an account?

Click the 'Register Now' button on our homepage and fill out the required information. You must be 18+ and a Queensland resident.

How long does account verification take?

Account verification typically takes 24-48 hours. You'll receive an email confirmation once your account is verified.

What payment methods do you accept?

We accept major credit cards, debit cards, and bank transfers. All transactions are processed securely.

How quickly are winnings paid out?

Winnings are typically processed within 24 hours to your verified payment method.

Can I set spending limits on my account?

Yes, we offer various responsible gaming tools including deposit limits, session time limits, and self-exclusion options.

What should I do if I forgot my password?

Click the 'Forgot Password' link on the login page and follow the instructions to reset your password via email.

Additional Resources

Account Help

Registration, verification, and account management

Payment Support

Deposits, withdrawals, and payment methods

Technical Issues

Website problems and technical difficulties

Responsible Gaming

Gaming limits, self-exclusion, and support resources